I bitch and moan all the time about my current client. It’s the bane of my existence – which I intend to rectify shortly.
Until then, I must deal with the oddities which they have.
One of the distinct oddities is the no one cares thingy.
Flex hours are great – they allow people to set their own hours to suit their specific lifestyle. Usually, at most companies I’ve been at, flex hours allow people to show up anytime from 7am to 10am and leave at 3pm or later – provided they put in a full day’s work.
This system allows people to come and go, during normal office hours.
However, no one cares if people come and go to avoid regular office hours at the company where I’m somehow calling home too.
People come at noon, and leave at 1pm – that might qualify as a working lunch hour, but certainly not a days work.
When all the managers leave, early, guess what? Everyone else leaves early too – even if they came late.
Some people – even managers – call in or email that they will be in late. Sometimes, they don’t even show up at all – and they don’t call or email to say why or what is the cause of their absence.
Then there is the whole quality of work – because no one cares, it is pretty lame. Rush, rush, rush, get it done as fast as can be done, regardless of all the checks and balances along the way. Just get it done!
Ford Motor Corp. used to have a slogan “Quality is Job 1.” Well, at my current client, maybe it is Job . . . uh er – forget about it. Quality takes effort. We can’t expend any effort here – that’s work.
Or wait – isn’t this work?
My current client seems to have a pretty liberal definition of what qualifies for “work.” And because many people have been at this company for over a decade, their shoddy excuse for work passes their quality tests of time.
Meaning, if it ain’t broke, don’t fix it. Problem is, it is broke, just no one cares.
Until then, I must deal with the oddities which they have.
One of the distinct oddities is the no one cares thingy.
Flex hours are great – they allow people to set their own hours to suit their specific lifestyle. Usually, at most companies I’ve been at, flex hours allow people to show up anytime from 7am to 10am and leave at 3pm or later – provided they put in a full day’s work.
This system allows people to come and go, during normal office hours.
However, no one cares if people come and go to avoid regular office hours at the company where I’m somehow calling home too.
People come at noon, and leave at 1pm – that might qualify as a working lunch hour, but certainly not a days work.
When all the managers leave, early, guess what? Everyone else leaves early too – even if they came late.
Some people – even managers – call in or email that they will be in late. Sometimes, they don’t even show up at all – and they don’t call or email to say why or what is the cause of their absence.
Then there is the whole quality of work – because no one cares, it is pretty lame. Rush, rush, rush, get it done as fast as can be done, regardless of all the checks and balances along the way. Just get it done!
Ford Motor Corp. used to have a slogan “Quality is Job 1.” Well, at my current client, maybe it is Job . . . uh er – forget about it. Quality takes effort. We can’t expend any effort here – that’s work.
Or wait – isn’t this work?
My current client seems to have a pretty liberal definition of what qualifies for “work.” And because many people have been at this company for over a decade, their shoddy excuse for work passes their quality tests of time.
Meaning, if it ain’t broke, don’t fix it. Problem is, it is broke, just no one cares.
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