Showing posts with label Science and Technology. Show all posts
Showing posts with label Science and Technology. Show all posts

Tuesday, September 29, 2009

The Future Now

Yesterday as I was going through my snail-mail, I came across an interesting promotional letter from my telecom provider.

They were advising me that since I subscribed to their home phone service, and digital TV service, that I was receiving a new service completely free – TV Call Waiting.

This new service will display a person’s name and number on my TV screen, as well as on my phones. The feature even allows me to send the call directly to voice-mail simply by hitting a button on my remote control.


Pretty cool tool. It could be annoying, especially if you are glued to the couch watching your favorite shows, but there still is an element of “wow” to this new technological development.

Whether you love it or hate it, the real “wow” factor comes from a little forward-looking thinking. Back in the 1990’s, there was all this talk about the convergence of communications technologies.

The first big convergence brought on by technology was the Internet and the mass media. Television, radio and newspapers were the most popular forms people around the world got their information. As the Internet developed, it became possible to watch live streaming video online, listen to live streaming audio and even to read complete newspapers online – with hyperlinks for additional information. This became known as the media convergence, and many say it sparked a death sen

Texting on a keyboard phoneImage via Wikipedia

tence to for newspapers, because it is far easier and more efficient to watch a video online, than it is to read an entire series of stories in print.

Convergence was the buzz word given to discuss the morphing of television, radio, home theatre systems, phone systems, even your kitchen appliances with computers. Futurists dreamt allowed about a world where you could call home from work, turn on the oven to start your pot roast remotely while checking your messages. Then later that day, you’d arrive home with a nice hot pot roast just waiting for you.

We’ve seen the greatest form of convergence in the mobile telecommunications market. The first cell phones were huge clunkers that often didn’t even have a signal, because cell phone technology was so new and expensive. These days, cell phones are teeny-tiny, and do more than act as phones. Most have cameras in them, some allow you to play music, others allow you to surf the net, send video messages, open Word and other MS-Office documents, you even can use a built-in GPS to tell you where you are, and how to get to where you want to be.

Smart home technology has improved over the years, but it is far from the wild dreams of the futurists back in the 1990’s. But with small technological first-steps, like my telco’s TV Call Display, we’re slowly but steadily moving closer to that automated world.

I’ve had digital cable for years, and as long as I’ve been a subscriber, you can order movies onDemand or Pay-Per-View with a click of a button. Simple point and click, and the movie begins, while the charges appear on my next cable bill.

This two-way form of communications over a cable TV connection was never possible under the older analogue system, and it opens up a whole new world of possibilities.

One day, you will be able to order products the same way you can order movies – just by pressing a button on your remote control. Imagine watching some infomercial late at night, and seeing a fantastic product that you want right then and there. All you have to do is point your remote at the cable box, click the button to order it, confirm your order by entering your PIN code, and wait for your new fangled thing to arrive in the mail.

Other cool “wow” factor technologies which we may see from these developments include – of all things – home security.

Many people have wireless home security cameras in and around their homes, and can view these cameras from anywhere in the world over the Internet. There was one incident just this past summer, where a lady called police from work, to report a break in at her home, which she was watching live over the Intern

et.

Many automated security systems will alert the police when something isn’t just right. Imagine having all the doors lock on the inside and outside – trapping the intruder until the local law enforcement agents have arrived.

But where convergence has the most impact isn’t on technology, it is on us. Convergence is affecting our socio-economic world in ways unthinkable back in the 1990’s.
Online social networking sites like Facebook an d Twitter make it possible to reconnect with long lost friends and family, or to just meet completely new people in a non-threatening way.

“Texting” has become a socially acceptable form of communications, and “sexting” (sending sexually explicit text messages) has become a big problem for parents with pre-teen and teenage kids.

You no longer have to ever go to the office, just work virtually from home, checking email and logging into the network remotely to do your work.
Smart technologies are already making their way into our lives, just not as quickly as those singing the convergence song back in the 1990’s told us they would.

Technology is constantly changing and converging with. It will be interesting in five and ten-years, looking back, to see how far forward we have come.

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Wednesday, June 24, 2009

How Technology Mastered Us

Mobile Phones in Tokyo's SubwaysImage by mikeleeorg via Flickr

As the phone rings, I get my fingers ready to dial the extension of the person I’m trying to reach. I’m almost always thrown off these days when a living, breathing human being actually answers the phone. When that happens, there is usually an awkward silence, because it’s so rare in today’s high tech world.

“Oh!” I exclaim, “you’re real! I’m sorry, I thought you were a machine.”

Whatever happened to those days – when telephone calls were between two or more living, breathing human beings?

I just got off the phone from that call I was making, and sure enough I get the automated attendant asking me to enter the other party’s extension. I enter it, and after a few rings, I get his voice-mail. I leave a message and hang up. Absolutely no human contact whatsoever -- yet the telephone originally was designed to bring people closer together.

I remember a slogan from an old AT&T television commercial in the 1980’s – reach out and touch someone. The series of commercials won awards in the advertising industry for its moving portrayal showing tearful eyed family and friends reaching out and touching their loved ones over great distances.

That was back in the 1980’s, just as personal computers were starting to pop-up in our homes. And the Internet – unless you were working in some secret American military base in deep cover, or a professor at some big university fighting to make that secret public, forget about it. Home computers in the 1980’s were considered top-of-the-line if they had a hard drive – most only had those big flimsy 5.25-inch floppy disks.

Looking back to those days, it always amazes me as I consider how far we have come.

These days, I know nine times out of 10 when I call someone, chances are I’ll be greeted by an automated voice-mail system. So I instinctively have my 30-second-or-less message ready to go in my mind’s eye, and I know to either enter an extension or wait for the beep.

Technology has trained us well.

The other day I was at a bank machine in the city’s downtown core. An elderly woman who probably didn’t venture downtown too often was getting frustrated at the machine, thinking it wasn’t working correctly, because it wasn’t beeping when she pressed the buttons.

In many large city centres, some banks have disabled the tones given off by their bank machines in outdoor spaces, to reduce crime. Apparently, some people can actually nab your PIN by listening carefully to the tones.

I waited patiently behind this sweet old lady, as she ran back and forth from the tellers to the bank machine, having one of the tellers come out and explain this to her.

The old lady was trained by technology to automatically think that if the bank machine didn’t “bleep” out the numbers as you entered them, the machine had to be broken.

We are a highly adaptive society, and when a new piece of technology emerges, we learn its teachings quickly.

I remember reading about some teenager that won about half-a-million dollars in a contest to determine who the fastest text messager was.

I have one of those smart phones, and it sure has a bigger keypad from the cell phones I’ve had in the past. It is even on that 3G network, so it’s supposed to be fast – though I hear 4G is already on the way.

Even still, when it comes to sending text messages, I’m all thumbs. I use that T-9 predictive text system, which guesses most of the time the correct word I want, based on my typing habits over time. But I still constantly find myself having to erase and start words over again, simply because just as I start to get up to speed, I realize I’m “texting” too fast, and I hit the wrong combination of keys.

But a young kid in her teens – she might have even been in her pre-teens, won a large sum of money, for being able to do this.

She was trained well by technology too. She knew all the short forms commonly used to speed up the process.

That’s the problem with today’s technology – it is making the world a faster, easier place, but we’re losing that human element. We’re losing the very things which make us human, as we ourselves become more computerized, in our constantly evolving high-tech world.
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