Showing posts with label CRTC. Show all posts
Showing posts with label CRTC. Show all posts

Wednesday, July 21, 2010

Canada’s Largest City Running Out of Numbers

According to the Canadian Radio-television Telecommunications Commission (CRTC) – the Canadian government department responsible for managing everything communication – Toronto will run out of phone numbers in five years.

The original Toronto area code of 416 is almost completely used up, and the newest area code for the city – 647 – only has about 2.5 million numbers left.
Canadian area codes typically have 7.5 million unique numbers.

So yesterday, the CRTC says that the Canadian Numbering Administrator – yes there is such a thing – is looking into the creation of yet another area code for the country’s largest city.

What gives?

There are about 2.5 million residents in Toronto -- 2,503,281 as of the latest 2010 Statistics Canada numbers to be official. The entire Greater Toronto Area (GTA) which includes the municipalities immediately surrounding the city (including Toronto’s population) is about 4.4 million people.

DO the math – Canadian area codes have 7.5 million numbers – wait a sec . . . the CRTC says we are running out of numbers, yet the population hasn’t met demand?

Guess some people just can’t put down their technological toys – some of us have two or more cell phones. It isn’t all that uncommon to have a cell for work and another for personal use. Some even have a different cell for their car.

Some people even have an old style cell phone and a smart phone. They keep their old phone because – well – I don’t really know – but they do – OKAY?!?!?

Why someone needs more than one personal communications device is beyond me. Unless you’re leading a double life.

That might be fun . . . or not . . .

Though we can’t blame the lone mobile phone or our new dependence on the BlackBerry and other smart phones for our overuse of the telephone system.

Many people have more than one landline-based phone at home – say a voice line and a fax line. Some people even get their teenagers their own landline, so that they never have to hear what my mom always yelled at me when I was a kid: “get off the phone!”

Offices and other businesses account for a huge toll in the telephone numbers game. According to a 2007 study at the time, there were 75,500 businesses in Toronto. Each business can have multiple numbers – so an office with a few hundred employees could have a few hundred voice numbers – or more.

And don’t forget facsimile machines. Although instant messaging and email have quickly become the dominant person-to-person communications systems thank to the Internet, most businesses still have fax capabilities. And for every fax machine, there are . . . JUNK FAXES.

It’s remarkable – and sad – that in this day of environmentalism, thoughts of greening the planet, and saving forests by using less paper, some businesses still think the best way to do business is by blasting their unwanted advertising to the masses by fax.

Some business leaders just aren’t very good leaders.

On average, most Canadians have three phone numbers – work, home and cell. So multiply 2.5 million by three, and you get 7.5 million – exactly the number of unique possible phone numbers in a Canadian area code.

Cool math.


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Thursday, October 22, 2009

Canada’s Internet Service Providers Can Legally Limit Your Bandwidth

The Canadian government has ruled that it is okay for Internet Service Providers (ISPs) to restrict the speed, quality and signal strength to high-use customers.

The Canadian Radio-television and Telecommunications Commission (CRTC) which regulates ISPs in the country announced its long awaited decision earlier this week, taking a typically Canadian approach – right down the middle of the road.

When an ISP’s customer – someone like you – downloads large multimedia files (such as movies, playing online graphic intensive games, or streaming audio or video) you take up a lot of lanes on the information superhighway. These packets of data travel on the Internet’s network of roads and highways – commonl

Internet Explorer 4.Image via Wikipedia

y called bandwidth.

The more bandwidth you use, the less is available for other people using that same ISP for their Internet. To control this, and provide enough bandwidth for all users, ISPs have been known to limit the amount of bandwidth available to those taking up the most – this is called “throttling.”

Prior to this week’s announcement by the CRTC, different ISPs had very different views on whether throttling was an ethical and even a legal practice – after all, you pay for a certain amount of bandwidth usually when you sign a contract with an ISP. The last thing you’d expect is to have your ISP limit just how much of that bandwidth you’ve paid for.

Some ISPs in Canada were against the whole practice of throttling, saying it was up to them to increase their networks, to constantly grow with their customer demand.

Other ISPs claimed although they constantly expand their networks, it isn’t fair for a handful of users to use up most of the bandwidth, taking it away from other paying customers of the network.

Others were awkwardly silent on the issue, with claims from their users that they were being “throttled” but when questioned, these ISPs would neither confirm nor deny these allegations.

The CRTC has ruled in favor of ISPs, giving them the legal right to throttle their high-bandwidth customers – but they must provide at least 30-days notice to retail customers, and 60-days notice to re-sellers of their services.

This provides a sense of comfort to all – but it could be just a false sense. You as a retail customer – someone who buys Internet service directly from an ISP – will get at least a month’s notice if your ISP will limit your bandwidth.

However, the ruling by Canada’s ISP regulator fails to provide any means for consumers to take any real action. The CRTC did allow for a complaints process, so that you can make a formal complaint to them about your ISPs throttling, which will be investigated on a case-by-case basis.

But that would take time – all the while, your ISP could be throttling your access to the Internet. And even if your complaint is judged worthy and investigated by the CRTC, there is no guarantee that they will rule in your favor.

Canadian Radio-television and Telecommunicatio...Image via Wikipedia


That said, they could easily rule on the side of consumers, just as easily as they can rule on the side of the ISP – all this is new ground, so it remains to be seen just how everything will play out.

The good points from this ruling – now ISPs have to provide notice to their customers if they intend to limit their bandwidth. And the complaints process allows for some sort of dispute mechanism, for consumers and re-sellers who feel unfairly limited in bandwidth.

The bad news from all of this, in these tough economic times, it could slow down the expansion of our country’s Internet, because it is cheaper – and now legal – to limit individual use, rather than spending more on building the technological infrastructure necessary to increase the capabilities of the networks.

Again, as all of this is new – Canada is now the first and only country with laws regulating the limiting of bandwidth – only time will tell.

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